Effective Date: November 7, 2025
Last Updated: November 7, 2025
1. Introduction
At 919 Detail (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://919-detail.com/home, schedule services, or communicate with our team.
By using our website or providing your information, you agree to this Privacy Policy.
2. Information We Collect
We may collect and store the following types of information:
Personal Information: Your name, phone number, and email address when you complete forms or request a quote.
Service Information: Details about your vehicle, service preferences, or appointment requests.
Automatically Collected Information: IP address, browser type, and usage patterns collected via cookies, Google Analytics, and Facebook Pixel.
Payment Information: We collect payments in person only. No credit card or banking information is stored through our website.
3. How We Use Your Information
We may use your information to:
Respond to inquiries and schedule appointments.
Send appointment confirmations, reminders, and updates.
Send promotional or follow-up messages via text or email (with your consent).
Improve our services, marketing, and website functionality.
Comply with applicable legal obligations or resolve disputes.
4. Information Sharing
We respect your privacy — we do not sell your information.
However, we may share limited data with trusted partners who help us operate our business, such as:
GoHighLevel (CRM and marketing automation platform)
Facebook & Google Ads (for remarketing and performance analytics)
SMS and Email Service Providers (for customer notifications and reminders)
These partners are required to handle your data securely and use it only for authorized business purposes.
5. Cookies & Tracking Technologies
Our website uses cookies and tracking tools like Google Analytics and Facebook Pixel to measure site traffic and improve ad targeting.
You can disable cookies in your browser settings, but certain features of the site may not function properly.
6. Data Retention & Security
We use SSL encryption and secure servers to protect your data.
We retain personal information only as long as necessary to provide our services or comply with legal requirements.
7. Your Rights
You may:
Request access to or deletion of your personal information.
Opt out of promotional messages by replying “STOP” to texts or unsubscribing from emails.
Contact us directly for privacy-related concerns.
📧 Email: [Add contact email if applicable — e.g., [email protected]]
8. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18 years old.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services signifies acceptance of these changes.
10. Contact Us
For questions or privacy concerns, please contact:
919 Detail
117 Honeyridge Ln, Holly Springs, NC 27540
📞 (919) 780-9492
🌐 https://919-detail.com/home